This Policy covers induraw.com and related subdomains, including suplure.induraw.com and urea.induraw.com.
1) Information We Collect
- Identity & company details (name, company, country)
- Contact details (email, phone/mobile)
- Trade details (requested product, MOQ, annual volume, notes)
- Technical data (IP address, device/browser metadata, page interactions) via cookies/analytics
2) How We Use Your Information
- Respond to inquiries and provide indicative pricing and procedure
- Conduct KYC/AML checks and sanctions screening
- Coordinate with verified suppliers/refineries and inspection/shipping partners
- Maintain communication records and improve service quality
3) Lawful Basis
We process data on the basis of legitimate interest (B2B trade facilitation), and to take steps at the request of the data subject prior to entering into a contract.
4) Data Sharing
We may share your details only with:
- Verified suppliers/refineries and logistics/inspection partners (e.g., SGS) relevant to your inquiry
- Compliance and legal advisors where required
We do not sell your personal information for unrelated marketing purposes.
5) Retention
Inquiry records are retained for up to 12 months, or longer if an SPA or cooperation agreement is executed, as required for legal/compliance purposes.
6) Security
We implement reasonable technical and organizational measures (HTTPS/SSL, access controls, secure email) to protect your data against unauthorized access and misuse.
7) Your Rights
You may request access, correction, or deletion of your information by contacting trading@smllcco.com. We will respond within a reasonable period subject to applicable law.
8) Cookies & Analytics
We may use essential and analytics cookies to improve site functionality and performance. You can manage cookies via your browser settings.
9) Non-Binding Disclaimer
Submitting an inquiry form does not create a binding commercial relationship. Any quotation or procedure we share is informational and becomes binding only upon execution of an SCO or SPA.
10) International Transfers
As a Dubai-based broker facilitating global trade, your data may be transferred to partners in other countries solely for fulfilling your inquiry, subject to appropriate safeguards.
11) Updates to this Policy
We may update this Policy periodically. Changes will be posted here with an updated effective date.